DevSecOps and Collaboration Tools Engineer

Dark Wolf Solutions is seeking a DevOps and Collaboration Tools Engineer to join our team and play a crucial role in managing and optimizing our collaboration tool infrastructure. This role will focus on deploying, managing, and maintaining our enterprise-level Atlassian Jira, Confluence, and Mattermost platforms, ensuring high availability, scalability, and security. You will be responsible for designing and implementing robust infrastructure-as-code solutions using Terraform/OpenTufu, Ansible, ArgoCD, and GitOps principles to automate deployments and streamline our continuous delivery workflows. This position requires a deep understanding of Kubernetes, AWS cloud services, and a strong commitment to automation and operational excellence. Key responsibilities include, but are not limited to:

• Deploying, managing, and upgrading collaboration platforms, including Atlassian Jira, Confluence, and Mattermost, in enterprise environments, ensuring optimal performance and reliability.
• Designing and maintaining Kubernetes-based deployment architectures for high availability and scalability across medium to large enterprise infrastructures.
• Managing and optimizing AWS cloud environments leveraging services such as EKS, S3, KMS, EBS encryption, and multi-tier load balancing strategies.
• Implementing infrastructure-as-code using Terraform/OpenTufu, Ansible and continuous delivery workflows using ArgoCD and GitOps principles.
• Creating, managing, and versioning Helm Charts for automated and repeatable application deployments.
• Developing and maintaining secure backup and disaster recovery strategies to ensure business continuity.
• Monitoring system performance, availability, and resource usage, ensuring SLAs are met across all collaboration platforms.
• Implementing and configuring Jira Software, Jira Service Management, Confluence, and Mattermost (or equivalent) across disparate environments.
• Ensuring tool implementations meet the specified user capacity requirements, and plan for future growth.
• Evaluating and implementing government-approved product substitutions as needed.
• Providing full system and application management support for collaboration tools, including installation, configuration, and ongoing maintenance.
• Providing comprehensive database support specific to the collaboration tools.
• Managing software licenses, including tracking, renewals, and compliance.
• Managing user onboarding, including account creation, permissions, and training and deprovisioning user accounts in a timely and secure manner.
• Providing comprehensive user support, troubleshooting issues, and resolving inquiries.
• Maintaining accurate user documentation and knowledge bases.

Required Qualifications:

• Bachelor Degree in Computer Science, Mathematics, or equivalent technical degree; or in lieu of degree, 3 years of equivalent industry experience
• Minimum 5 years’ experience using Agile and Scrum software development practices
• Minimum 5 years’ experience testing applications developed using one or more programming languages such as C++, C#, Go, Java, Python, SQL, NoSQL, or JavaScript
• Minimum 3 years’ experience using software testing methodologies, such as integration testing, acceptance testing, security testing and usability testing
• Minimum 3 years’ experience cloud-computing environments to include Azure, AWS, and/or Google Cloud Platform. Minimum 3 years’ experience configuring and running compliance software
• Minimum 3 years’ experience configuring and running automation tools
• Minimum 3 years’ experience with configuring and running test management tools
• Minimum 3 years’ experience with defect/bug tracking tools. Minimum 3 years’ experience testing web services, such as SOAP, REST, Parquet, and JSON.c.) 
• Strong proficiency in Kubernetes (EKS preferred) and Helm-based deployments.
• Familiarity with IAM roles, secrets management, and encryption mechanisms within AWS.
• Experience deploying and managing CI/CD pipelines in a GitOps environment (ArgoCD preferred).
• Excellent problem-solving and automation scripting skills (Bash, Python, or similar).
• Familiarity with monitoring and alerting tools such as Prometheus, Grafana, or CloudWatch.
• Experience working with Easy Agile in Jira.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• CompTIA Security+ CE or other DoD 8570 IAT II certification
• US Citizenship and have Secret security clearance with eligibility to the Top Secret/SCI level

Desired Qualifications:

• Experience in the architecture and implementation of medium-to-large distributed computing environments
• Experience/knowledge of software and system optimization, helping to remove potential performance bottlenecks
• Experience with maintaining full stack application with modern technologies, intuitive user-interfaces and scalable data processing architectures using open source software
• Experience working with Easy Agile in Jira